Product Design

What does a Product Designer at OGP do?

As a product designer, you create a concrete vision of what makes a good product. This means understanding user needs and problems, creating intuitive flows, and polishing aesthetics to shape how users feel when using our services.

On a day-to-day basis, you will:

• Talk with users to understand their problems

• Create personas, user flows, sketches, and information architectures

• Build mockups and prototypes to illustrate design approaches

• Test early designs with users and iterate based on feedback

• Define overall aesthetics and visual styles

• Create detailed user interface specifications

• Guide engineers in implementing your designs

More senior designers are expected to:

• Establish common design standards

• Run design critiques to share expertise

• Support recruitment efforts

Digital services transform how people interact with their government. Getting the subtle details right is the difference between intuitive and frustrating experiences. Your role ensures that public services are functional and delightful to use.

You'll work on meaningful projects across transportation, education, healthcare, and more. The public sector offers countless opportunities where simple software with good design can significantly impact people's lives. Over 70% of our projects start as ground-up initiatives, giving you direct ownership of your work. Rather than pursuing commercial ventures, we focus on improving society through better government services.

Who we are looking for

We look for people who:

• Demonstrate ability in designing products and experiences—prior work and personal projects count more than specific degrees

• Have strong visual design sense and attention to detail—your portfolio should showcase work and explain design decisions

• Are passionate about user-centered design—with experience in user research and understanding of mobile-first, responsive design

• Are proficient in Figma and Adobe Creative Suite (HTML/CSS/JS knowledge is a plus)

• Communicate effectively with both users and engineers—comfortable gathering feedback from users and explaining designs clearly to engineers for implementation

• Take initiative to drive change—our job is to improve government, which means challenging the status quo

• Are committed to serving the public good— we are public servants who serve the public. This sometimes means pushing back or ignoring political pressures or misguided policies

Overall, we seek candidates with ability, initiative, good communication, and strong values.